Patient Reviews

"I was treated kindness and dignity by everyone, making the whole process much easier to get through."

"Convenient, professional and friendly!"

"Excellent experience, friendly experienced staff who made me feel comfortable with this procedure."

"The entire facility is SPOTLESS... All of the rooms had framed movie scenes that put your mind at ease of why you were even there. All of the staff, from the receptionist to the nurses to Dr. Holderman we're very friendly & will take really good care of you!"

"I needed a colonoscopy after putting it off for 11 years. I have a family history of colorectal cancer. It has claimed the lives of three of my relatives and my sibling had precancerous polyps. I had a colonoscopy 16 years ago and was told to come back in five years, but had been putting it off due to the prep being so horrible. The doctor I had seen previously at Waldron Endoscopy Center in Tacoma had retired during this time. I made an appointment at the Sunrise location as it is close to my home, but when I showed up for my appointment, the prep wasn’t complete. After not eating for three days, I was desperate not to have to start the prep over. Luckily, they had an opening for the next day at Waldron and I booked the appointment. I went home with more prep and went to my appointment the next day. From the receptionists, to the three nurses I worked with, to the anesthesiologist and the MD who performed the procedure, I could have not been treated any better. The trust I felt in them was immediate. They had everything down to a science. They treated me with respect and caring that I hadn’t felt anywhere before. They listened to my concerns and eased my fears. The nurse put the IV where I asked her too, as I had a bad past experience with an IV in my hand. The nurses who were with me during the procedure were impressive, too. I felt total trust in the nurses, anesthesiologist and MD. Everyone was so nice and thoughtful. I recommend Waldron wholeheartedly. I trust them with my life, which is a big deal after spending a only a couple of hours with them. Luckily, I got the colonoscopy, as they found two polyps, and I had never had any before. They were removed and I don’t have to have another colonoscopy for five years. Please make an appointment with them if you have been putting it off. You won’t regret it. Colon polyps take a long time to grow into cancer, so this procedure can save your life!! The polyps are removed before they have a chance to turn cancerous. I admit, the prep is terrible, but it’s definitely worth living years longer!!"

"Had a very good experience with all staff members and doctor. They all made an uncomfortable procedure very easy and I felt at ease at all times."

"OUTSTANDING Care and Excellence! A procedure you try hard to avoid, but if you must do so, this is THE PLACE in which to have it done. All staff members are knowledgeable, courteous and professional. The areas are separated into (1) Intake (2) Procedure area and (3) Recovery, each in a private space, where you are made to feel calm and comfortable, all the way through the process. Dr. Katsman is fantastic. Calm, amiable, excellent! Probably the best in his business. Meet this man and you'll agree. The Anesthetist is GREAT ... having sat through procedures of various types, at various hospitals and clinics over the past two years, she is the best I've encountered. There are two areas where this clinic fell short, in my view. 1. Reception. Though I arrived nearly a half hour early, the person at the front desk ignored me for the first twenty minutes ... pretending to be busy, by wiping down several writing pens with a cloth (true story), walking into other areas, arranging clip boards (with nothing on them), etc. All of this, while I stood there, waiting. By the time she finally acknowledged my presence, there were then two others waiting in line. So when they tell you to show up 15 minutes early, forget it. 2. Restriction on waiting room and areas. The waiting areas are huge. And though they force you to bring a driver with you, they will not allow your driver to wait inside ... your driver or escort will have to wait in the car for two hours. Yes, they can use covid as an excuse for this, but when you see there are three or four others and at least 300 square feet (600 square feet?) of lobby area, it is absurd. Despite those shortcomings, this is an excellent clinic. In my view, they are the best in the business, I would not go anywhere else."