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On-Demand Virtual
Visits Available Now.
No Appointment Necessary.
Quick, convenient virtual
care for your GI needs
START VISITcare for your GI needs
About On-Demand Visits
On-demand virtual visits are telehealth appointments available on a first come, first serve basis providing access to experienced, specialty-trained NPs and PAs under the supervision of board-certified Gastroenterologists who can order labs, imaging, procedures, and prescriptions.
Benefits of On-Demand Visits
Key Benefits Include:
Rapid access to high quality specialty care
Continuity of care ensured through integration with your GI Specialists practice.
No travel or waiting room time – Most patients are seen in 20-30 minutes with wait time varying based on demand.
Comprehensive care, just like an in-office visit.
Frequently Asked Questions
What types of issues can be addressed?
On-demand virtual visits are suitable for most common GI conditions and concerns, similar to those patients would normally be seen for in an office visit. On-demand providers will be able to discuss, diagnose, prescribe treatment, and get you referred to imaging or order labs if necessary. If you are experiencing a medical emergency, please call 911 or visit the nearest emergency room.
How do I schedule an on-demand visit?
No need to schedule, with on-demand visits you can connect with a Gastroenterology provider without a prior appointment! You can start an on-demand virtual visit through our online platform located on www.washgi.com. On-demand virtual visits are currently available 8am-4pm PST Monday-Thursday and 8am-12pm PST on Friday.
Who can use on-demand visits?
On-demand visits are now available for both new and established patients who are 18 years or older and residents of WA. Patients will need to enter valid insurance coverage in order to use this service, we cannot accommodate cash pay for on-demand visits at this time. There are also some insurance plans that require a referral before a patient can be seen at Washington Gastroenterology, unfortunately, we cannot accommodate plans requiring referrals with on-demand visits at this time. Patients covered by Medicaid will need to first establish care with an in-office visit before using on-demand. We are happy to serve those patients requiring a referral and those not covered by insurance with a scheduled appointment.
What if I need a prescription during an on-demand visit?
If a prescription is necessary, the healthcare provider will send it directly to your preferred pharmacy.
Does my insurance cover on-demand visits?
Yes, on-demand visits are covered by insurance plans similar to in-office visits. You will receive a bill for the portion of the on-demand virtual visit that was not covered by your insurance shortly after your visit. This bill will provide options and instructions for submitting payment.
What are the wait times like?
Wait time will depend on how many patients are in line ahead of you, but most of the time, the wait for existing patients is not too long. If you are new to our practice, we will need to first verify your coverage and pull necessary medical records, which can take up to a full business day. In order to ensure an optimal experience we recommend registering and getting into the virtual queue as early as you can. You will receive a text and email to let you know when the provider is ready to see you, so you do not have to wait in front of your computer screen. Visits are available 8am-4pm PST Monday-Thursday and 8am-12pm PST on Friday.