"The staff who checked me in, (didn’t give me her name) was very helpful. The nurse, Paul, who did the interview, took my vitals, prep me, was very efficient and answered all my questions. He was very gentle and explained what he was doing to me as he was prepping me. He made sure I was comfortable and allay my fears and anxiety. Nurse Julie called me the afternoon before my procedure and made sure I have all I need for my prep. She was amazing that morning, made me feel comfortable as she was putting me to sleep ( for lack of a better word.) Over all my experience in the clinic was excellent! Dr. Tan and his staff were great."
"It was a good visit nurses were really nice and so is my doctor I appreciate everything they did for me that day thank you I give you guys five stars"
"Excellent communication skills, professional and courteous staff. It was an effortless visit which I call a success."
"Very friendly and attentive. Asked questions, discussed treatments, gave advice and choices for preferred methods of treatments. A wonderful experience"
"Efficiently run and nice folks. Very professional."
"Everything was fine, except for data lost on computer system upgrade and having to provide documents previously provided."
"Brought in and started on time. Everything was explained clearly. Appointment length was shorter than expected"
"Staff was very friendly and professional."
"Everything was very professional and I was provided with great care."
"I was seen in a timely fashion. The doctor was attentive and helpful."
"Quick, on time, friendly, and to the point."
"I felt heard, validated, and got the results I really needed. Dr. Tan was truly caring and took the time to explain why the action plan worked."
"The people were great. My prep nurse, Paul, was very good. And I don’t remember much of anything after being wheeled into the procedure room. So that’s perfect."
"Very friendly team, efficient process, would recommend to others."
"Dr.Tan and Staff were very nice and friendly and very professional..Thank you to all!"
"All the nurses were extremely friendly and kind. They each introduced themselves and explained their role in the process, which is very comforting as a patient experiencing a procedure for the first time."
"I am very happy with the professionalism of Dr Tan and appreciate the great care provided by his staff!"
"The dr and the nursing staff that takes care of you for procedures were kind, polite, and seemed to generally care about you. The front office staff is a complete nightmare. They were rude and Snarky, treated me like I wasn’t worth their time. On a call with the prep receptionist the woman accidentally disconnected the call, and never called me back. I also had issues with the front office staff not emailing me the prep instructions for colonoscopy. Was supposed to have it 7 days before the colonoscopy. Only received it after having to make 2 phone calls. Thankfully the dr and nurses are all wonderful."
"Dr. Tan is very thorough in his explanation and I have felt way better since visiting him. Everyone was very courteous at the clinic. Very happy to return for my next visit."
"From start to finish, Dr. Tan and his team were caring and efficient with my procedure."
"Friendly and proficient staff. Procedure took place on time."
"An excellent experience from the woman on the phone to the Doctor himself. Paul and Amber were superb nurses, worked well together and very personable and likeable. Justin, the nurse anesthesia was a hoot. Had a sense of humor but knew what he was doing. Dr. Tan seemed like a younger version of Dr. Yes, very competent but also very human!! All in all a 5+ experience for a not so pretty procedure, l will be back in 5 years."
"Caring and interested even though I am a routine case."
"Good doctor, he listens well and makes good recommendations given the facts. He is also personable and pleasant. I would use him again for sure."
"It was a good visit and they were very respectful and helpful."
"Dr Tan is very likable and he explained everything I needed to know about upcoming procedure."