Patient Reviews
At Washington Gastroenterology, your health and well-being are our utmost concern. With our patient-centric approach to medicine, you can rest assured that you will always come first. We are a physician-led network of providers would strive to help every patient reach their digestive health goals. We know that dealing with gastrointestinal issues is not always the most comfortable topic, which is why it is imperative that you feel at ease with your gastroenterologist. When you consult our board-certified experts, you can be sure that they will handle your GI issues with compassion, expertise, and care. To understand precisely what makes Washington Gastroenterology different from the rest, browse through some of the reviews from past and current patients who have been in your shoes. After reading the reviews, reach out to us and let us know how we can help you and your family on the path to GI wellness.
Reviews for Covington, WA
"Great friendly staff, perfect experience over all. Justin (doctor) and the receptionist where so great!! That was probably the best experience I have ever had at an doctors office."
"The people there are very friendly and professional. In and out very smoothly. The provider is one of the best professionals I have met. Very knowledgeable and friendly. Happy that I came to this clinic."
"They are all respectful with their patients"
"I was helped to solve an ongoing gut problem. Thank you Vera! You and your willingness to order the tests needed and prescribe a good path forward is working. I appreciate you!!!"
"My first visit was good. Because every one was very friendly I will look in the future!!"
"Everyone is so kind and professional. They help me a lot and appreciate the support of them."
"Besides great doctors and their science that cured me, they are professional, they are kind, they are caring, and they are good at what they do. I could have died I am here to say I am alive and well and I get my check ups every 6 months. ❤️"
"Very friendly staff and comfortable office"
"Great staff, make you feel comfortable. They sure you understand the problems and what's best for you."
"The entire staff is very kind and Justin listens and cares so much'"
"Dr. Chapman and staff were very nice."
"Friendly, knowledgeable staff. The PA who saw me was also friendly, knowledgeable and professional. My questions and concerns were answered. I felt like I was not rushed in and out."
"I feel as t though I was seen, and heard."
"Great services and very caring Doctors and their staff"
"Loved Justin Chaplin, PA. He was very attentive and a great listener. Really seemed to care about me as a patient."
"Very friendly staff and was able to get the help I needed thank you !"
"Washington Gastroenterology staff and Dr Dustin Chappin are amazing! The staff are very friendly and Dr Chappin is a very thorough, thoughtful, kind and caring doctor."
"The staff is very courteous and polite. Would recommend to anyone.😊"
"The screening process was thorough and the staff was engaging."
"Everyone is really friendly. Char listens to you and make sure she’s got everything and helps you with your problems. She’s always willing to take the extra mile with you."
"Great experience from receptionist, nurses and doctors they will give time to explain everything and your in a good care"
"Friendly, knowledgeable, very personable"
"The staff was wonderful and made me feel so comfortable with the procedure."
"Nice staff. They care about their patients. They listen to you. I get a timely response when I call or use Patient Portal."
"Nice staff. Beautiful office"
"I really liked my doctors but their had been a disconnect with future services that are need to diagnose my ptoblem"
"Everyone friendly and helpful."
"Vera Grant was my P.A. at my last appointment. Very professional and personable. She really listened to me and even recited back to clarify. Also, Vera talked to Dr Jain about my case to see if she was giving me the best care. Great experience."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"He assessed my situation very well."
"Great doctor answered all my question"
"Good"
"It’s always a great experience! They are so friendly and helpful"
"I don’t enjoy going to any Doctor but Charlotte Duval and her team are outstanding. I feel blessed to be under such good care!!!!"
"I saw Ashley Davis here in Covington, and she was fabulous and made me feel comfortable. And she answered all my questions. I was greeted by a wonderful staff. If you need a gastroenterologist I highly recommend here."
"Dr. Leong was excellent and answered all of my questions and we are now doing follow up."
"This was my first visit to this office and I was duly impressed. I spent very little time waiting, the nurse was fast and efficient in taking care of vitals and I didn't wait for the doctor. All in all, I was happy with the experience."
"Clean efficient easy colonoscopy for me."
"Let’s be honest-nobody looks forward to a colonoscopy. A great experience? No, but the entire staff was great. They were friendly yet professional. They answered all of my questions and did a great job."
"This was my first colonoscopy. Needless to say I was extremely nervous, but everyone there was very kind and help me feel more comfortable."
"Professional and Infofmative!! No complaints,!!"
"This was a virtual visit and since I am not fond of them gave a 4 star rating. Otherwise, visit was informative and doctor answered any questions I had and also asked questions to better understand my condition. Recommend WAGI."
"Thank you for making my colonoscopy quick, painless and convenient."
"Very professional and caring staff. Dr Leung is very competent."
"I was made to feel I was a real person & not just a number. All the nurses & Colonoscopy Doctor were professional, courteous, friendly & caring. I will be back for my 5 year check up. Shannon Rivera"
