Patient Reviews
At Washington Gastroenterology, your health and well-being are our utmost concern. With our patient-centric approach to medicine, you can rest assured that you will always come first. We are a physician-led network of providers would strive to help every patient reach their digestive health goals. We know that dealing with gastrointestinal issues is not always the most comfortable topic, which is why it is imperative that you feel at ease with your gastroenterologist. When you consult our board-certified experts, you can be sure that they will handle your GI issues with compassion, expertise, and care. To understand precisely what makes Washington Gastroenterology different from the rest, browse through some of the reviews from past and current patients who have been in your shoes. After reading the reviews, reach out to us and let us know how we can help you and your family on the path to GI wellness.
"Very friendly staff, updated with all that was happening up to and through procedure. Very professional!"
"My experience was great the nurses and doctor was nice and professional. Very easy procedure"
"Basically, Dr. Moussan came in said hello with a big smile and cracked a joke which made me crack a smile. I knew that I am in good hands. Saw him again on the other side, the smile was back, he explained what he did, but as i was not in any receptive state, flew over my head, the explanation I mean. Thank you Dr. Moussan, you made my day 😀."
"Everyone was very nice from the receptionist to the nurses, the Dr. and all who assisted through the process. I love how they all communicate exactly what is or will be happening. They all made a very much needed but nerve racking procedure much easier. This is why I chose to return."
"Everything from the moment I arrived until I was leaving went great and I cannot think of anything that would have made my appointment better."
"Very friendly staff, very helpful and informative with what you are getting done. Excellent follow up. Very attentive and excellent doctor. Would recommend him and his staff"
"He is a very good doctor. He treated me very respectfully. I am really happy to meet him. He was very polite. And he treated his patient with great respect"
"Dr. Moussan and the entire staff at Washington Gastroenterology in the Puyallup Clinic was very polite and professional. My procedure went extremely fast and I have never felt more cared for."
"Caring and focused care. Thank You Dr. Moussan and Nurse"
"You all could write the book on customer service and kindness from start to finish. We had quite the experience. We left plenty early for my appointment as we live pretty far out. We got part way in and the power was out. No traffic lights and traffic was at a crawl. Panic rose. I knew I would be super late and was not wanting to go through the process at home the night before anytime soon. I had been up since 4 am, I was thirsty and just anxious. I called in and they said they had power and not to worry. They gave me a call back after 20 minutes and assured me all was well. We arrived and everything just click. Everyone did their part well and made me very comfortable. Thank you...Thank you...Thank you."
"Pleasant. Dr. Moyssan and all staff were very professional and kind."
"Wonderful Doctor and staff"
"From the moment of check-in to discharge, the whole process was flawless! The nurses were respectfully attentive. I was informed by the anesthesiologist what to expect. The Dr. kept me informed throughout the whole process. Just a pleasant experience."
"Dr. Moussan's Staff is the greatest there is! Since our first meeting some 13 years ago, you've never failed to answer all questions and perform all procedures in a safe, professional, and welcoming manner."
"Going to Gastroebterology office can be very stressful. Not the case at Dr. Oussama Moussan, MD office. First contact you have is the receptionist and she was personal, and professional, which made me relaxed. It did not end there....the Nurse/Randi was exceptional in all areas. She is a Nurse you want by your side in Emergency room situation. Last but not least- Dr. Moussan, What a gem! Very kind, Knows how to operate his tools, and Very patient answering my questions. I would recommend he and his staff to do my Gastroenterology!!"
"Very professional staff and process. Each member was kind and caring. They explained and exceed expectations. I highly recommend."
"I would definitely recommend Dr Moussan. Very professional and great at making sure you’re ready for your procedure. Also all the other members of his team were friendly, kind, and funny. They all seemed to enjoy each others company. Which made it an even better experience. we will definitely return for all future procedures"
"I’ve been a patient for eight years. I love my doctor and the staff are so professional, caring and kind. I highly recommend them for your trusted care."
"I was very pleased. I would highly recommend anyone to come to your facility. The whole staff was so nice!"
"I have had several colonoscopies & an Upper GI Endoscopy (EGD) by Dr. Moussan. These procedures were performed in different locations. Dr. Moussan and his staffs are excellent!!! From reception to recovery - all wonderful. I highly recommend them. PS - Dr. Moussan has great “bedside manner” and explains everything very well both before & after the procedure."
"Great service! They was able to get me in early for my appointment!"
"Colonoscopy done quickly and prep was tolerable. Patient treatment was exceptional"
"The Washington Gastroenterology department located in the Sunrise Village, Puyallup made you feel welcomed and at ease. Very clean and spacious area. Check in was easy. Wait time short. You were taken into a small room for the initial admission of vital signs and telling of procedures. Doctor at that time also came in and introduced himself. Once done and in procedure room each person introduced themself and told what they were going to do. Making you at ease even more. You woke up in recovery where the nurse was there and then the doctor came in to tell of results. Privacy is good from beginning to end."
"I have been seeing Dr Moussan for many years for a variety of things. He has always taken great care to give me the right diagnosis. He is a very pleasant person and takes time to hear all the symptoms to determine the best treatment. I highly recommend him. His staff are great also and make you feel very comfortable."
"I had a virtual appointment with Dr.Moussan MD. My wife and I both felt he was attentive, asked the right questions and produced a plan. I have also had 3 calls to his Puyallup office and staff is eager to help. Recommend this office."
"The communication was consistent and precise. Lots of reminders which I appreciate. The staff was kind and answered all my questions quickly. The facility is also very nice and clean"
"Best GI doctor ever!! Wonderful bedside manner and very smart and capable. I always feel like I am in good hands. The entire staff was amazing."
"Was a easy painfree procedure."
"I have the highest regard for Dr. Moussan. He is getting to the root of my stomach issues that others before him had missed."
"Dr. Moussan listens well, is kind but also straight forward and clearly explains his recommendations and I appreciate that."
"I have the highest regard for Dr. Moussan. He is getting to the root of my stomach issues that others before him had missed."
"This is my third visit with Dr Moussan, I have been very pleased with him and his staff. I would recommend him to anyone needing his expertise."
"The doctor asked questions and listen to me. Responded to my questions as well Thank you for the service of care"
"Dr Moussan has always been such a pleasant Doctor. He is very informative and put me at ease each time I have seen him. I would highly recommend him to anyone! Lovely disposition."
"I was very satisfied and impressed by all aspects of my experiences with Dr. Moussan and his support staff."
"I could not have had a better colposcopy . It went so well I am almost looking forward to my next one. I would highly recommend Dr Oussama Moussan ."
"Dr Moissan is very professional and comprehensive. The entire process was quick and easy. I highly recommend"
"Wonderful care every time ❤️"
"The set up and recovery went well with the colonoscopy. The only problem with the procedure was that I woke up in the middle of it. There was no pain, but it did startle me."
"My Colenoscopy was a failure. I was unable to finish the last 2quarts of prep as instructed . I have been rescheduled for January 2024. I have also picked up more solution but the Drs. ordered 2 gallons of prep solution. I will start drinking the 2gallons much earlier instead of when the Dr’s office suggests."
"I have been going to Dr Moussan for many years. He is such a caring person with a great bedside manner. His staff is amazing at making sure I was comfortable and answered all of my questions. Thank you for going above and beyond."
"Best sleep I've had ever!"
"Love the staff, and their attention to you!"
"Dr Moussan is very caring, friendly, knowledgeable, professional and quick to find out problems and solutions for the problems. He's one of the best GI doctors I've ever met."
"Everything was great!"
"The staff were competent, courteous, and professional…the whole process from check-in to discharge was informative, orderly, and seamless…"
"Dr. Moussan was great. Very understanding w all my questions. Also he was able to answer w confidence which made me feel more comfortable. 5 star review from me!"
"Everything went very well, except I did have numerous bad side effects from the anathesia that was used on me."
"Great doctor, great staff"
"Process was easy"
"N/A"
"Great staff explained the procedure very professional thanks 😊"
"The video call was on time and informative."
"Excellent doctor and staff, definitely would recommend."
"Dr Moissan and his team are a rare find. They are kind, professional and knowledgeable. They take what is an unwelcome situation and make it tolerable and un-embarrassing. They deliver Your results with care and clarity. They are the best at what they do!!"
"Dr and team is so nice and took good care of me!"
"The Dr followed up with me to make sure I was doing ok."
"Nice and friendly staff, made sure you understood what was going to happen. They made you feel at ease ."
"My experience with the Dr & staff was very good and l would like to thank them."
"My first visit with Dr Moussan, he is very friendly and kind, he listened to my concerns... really listened! And set forth a plan to help me. I would totally recommend Dr. Moussan as anyones gastroenterologist."
"Dr Moussan is top notch, very caring but also gets down to business. I appreciate the care and compassion in which he uses to put you at ease. GI specialty can be awkward, but with him it is not."
"Excellent care"
"Very nice staff , clean and professional assistance given During procedure and recovery"
"Dr moussan is very thorough I trust what he says. His staff are great."
"Nice peaple who do a great job every time thank you all"
"Everything went well. It would be better if the prep medication/item tasted better."
"We got referred to Dr Moussan from my moms Pcp & I have loved both his clinics he works at and he’s so amazing! Good bed side manner and very kind on ordering different test for my mom to get done and get to the bottom of what she has. Thank you so much!"
"Everyone was so helpful and nice. I will go back I 10 years because of it"
"They treat you like family."
"Fantastic staff - very calm, fun, and friendly. Smooth and great experience- thank you!"
"I was treated comfortably and responsibly had no medical issues or concerns about my visit."
"Dr Moussan is awesome. Beside being a n very competent physician, he's friendly and treats his patients as a team member. I HIGHLY recommend Dr Moussan."
"Dr Moussan is the Greatest GI doctor. He knew when it was time for me to have surgery for an intestine resection. A previous doctor from another health group didn’t follow my case as reported by two of their PA’s. (ie, 3 episodes of severe night sweats, waking up as if someone threw me in a swimming pool with my bed; severe chills inside out; and unexplained high fever of 103.) Dr Moussan referred me to a surgeon who told me that he was shocked to see that I was even walking let alone able to go to work. I am deeply Grateful to Dr Moussan and his staff to follow me in my diagnosis. Highly Recommended!"
"Very prepared and professional. Made it go easy."
"I would highly recommend Dr Oussama Moussan He communicated threw the procedure to make me feel comfortable and his staff was first class."
"He was wonderful! I really liked him! He has an excellent bedside manner!"
"Everyone is fantastic."
"Dr. Was very comforting and completely understanding of what I have been going through. Gave me resources of what to do next. I highly recommend this Dr. And your needs."
"I did it! Good for ten years. What a great team! My hats off to Dr Moussan, and his fantastic team! Thank you"
"He was a pleasure to meet. Very helpful to all my questions. He answered all my questions, very straight forward, I never felt rushed, he was just a pleasure to meet and looking forward to seeing him again."
"Staff was friendly and professional I had very good care."
"Very professional, knowledgeable and highly trained!"
"Dr. Moussan was very professional, his treatment has me feeling better than I have in a long time."
"Have been a patient with Dr. Moussan for a number of years. He has always explained his findings and any follow up that may be needed. Get all your questions answered in an understandable way. He and the staff are great people."
"Great experience he was very thorough explained everything very well."
"I can truthfully say that I never wanted to have a colonoscopy, had anxiety over it and put it off for five years. The only really bad part about having this procedure was drinking all the prep liquid. The actual colonoscopy itself was extremely easy on the patient side. The staff at Washington Gastroenterology was amazing, friendly, fun, and somehow turned a colonoscopy into a good experience. Dr Moussan was also very nice and friendly. If you need this procedure, I would highly recommend this clinic!"
"I've been going to Dr. Moussan for years. He makes you feel very comfortable no matter what you're there for."
"Good bedside manner, compassionate, very professional, and took the time to explain my condition. Thank you."
"From start to finish the doctor and his entire team did a great job and put me at ease. I would absolutely recommend him to anyone needing care."
"It exceeded all my expectations"
"Great doctor and my colon procedure was flawless"
"All phases of the procedure went smoothly. I recommend Dr Moussan highly."
"Everything was good from scheduling right through completion of procedure."
"The best care and kindness you can get"
"Prior to my colonoscopy procedure Dr Moussan greet me and ask if I have any question and concern. He’s very professional,very nice personality. I’m thankful for an excellent job done by Dr Moussan and his staff. Rosario Moreno Procedure done on July 07,2022"
"This was my first visit with Dr Moussan. He was very nice, we talked about my medical conditions, he was very knowledgeable and treated me with respect I highly recommend Dr Moussan."
"Dr. Moussan and his entire team were awesome. I wouldn't hesitate to refer anyone to their office."
"Dr. Moussan is amazing! He is very knowledgeable and very personable. I felt comfortable. He asked if I had any questions or concerns before and after my procedure. The procedure went great."
"It was very clean. Everyone were very helpful and pleasant."
"Dr. Moussan was excellent, personable, caring, professional & knowledgeable. The staff were wonderful. I highly recommend this clinic and physician."
"Dr. Moussan was very knowledgeable, communicative and professional when I met with him to discuss my concerns. His care team was exceptional during my appointments and I felt confident in my care plan after my consultation with their specialists."
"Dr. Moussan is friendly and thorough. I really appreciate his willingness to see and evaluate patients in person. If you're looking for a GI doctor, I would definitely recommend Dr. Moussan."
"I've been seeing Dr. Moussan since 2009. I am very pleased with his care and trust him with my life. The staff is helpful and caring. I wouldn't want to go anywhere else."
"Great Doctor great staff very friendly very professional"
"Dr Moissan was very personable. Prior to the procedure he came in to ask if I had any questions or concerns, most doctors leave that up to nurses to confront the patient prior to a procedure ."
"Dr. Moussan put me at ease as soon as he walked into the room. Colonoscopies are never a fun experience. He was so kind, thoughtful and patient. Took the time to answer all my questions. I was very impressed with Washington Gastroenterology - and especially Dr. Moussan. I would highly recommend him!"
"I went for a new patient consult with Dr Moussan and felt very comfortable. He is very calm and reassuring and very knowledgeable. My husband liked him too!"
"I was great 👍"
"I always book my appointment with Dr Moussan and his staff. If he's not available, I wait until I can see him."
"I had an excellent experience everything went great I highly recommend Dr. Moussan."
"Not a problem in-and-out they Take care of you quite well"
"Staff is wonderful. I was well informed before my procedure and when I got to my appointment. Been going here for 10 plus years and have never had a problem. Great doctor, great staff."
"Dr. Moussan is friendly and thorough. I really appreciate his willingness to see and evaluate patients in person. If you're looking for a GI doctor, I would definitely recommend Dr. Moussan."
"Having changed from another GI doctor, Dr Moussan referred me to a surgeon when I needed it most. Surgeon told me he was shocked that I was still walking and working. Thank You! Dr Moussan."
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"Dr. Moussan is the best! Not only is he kind and compassionate, he was the only GI that figured out what my problem was, after having seen a few other in the Seattle area first. This has kept me seeing him for any new issues over the years."
"Thank you for your great care!"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"Dr. Moussan and his team are amazing. Very friendly and knowledgeable. This is a procedure no one wants to go through, but each step of the process was explained to me and I was treated to perfection. I'd highly recommend Dr. Moussan and his team, first class service, Thank you!"
"From check-in to procedure to recovery and discharge, Dr. Moussan's office and staff were fantastic. I highly recommend them for your GI exams."
"He is straight to the point and doesn’t waste your or his time. The only doctor who could help me with my issue after going to different doctors for many months"
"I wouldn't go anywhere else! Every staff member was very nice and informative. Thank you ALL!"
"Short wait time, thorough explanation of procedure, very professional"
"Extremely knowledgeable and thorough. Super nice and caring. My husband and I have been under Dr Moussan’s care for over 10 years and we refer others any chance we get. Staff in both facilities also rate 5 stars."