Patient Reviews
At Washington Gastroenterology, your health and well-being are our utmost concern. With our patient-centric approach to medicine, you can rest assured that you will always come first. We are a physician-led network of providers would strive to help every patient reach their digestive health goals. We know that dealing with gastrointestinal issues is not always the most comfortable topic, which is why it is imperative that you feel at ease with your gastroenterologist. When you consult our board-certified experts, you can be sure that they will handle your GI issues with compassion, expertise, and care. To understand precisely what makes Washington Gastroenterology different from the rest, browse through some of the reviews from past and current patients who have been in your shoes. After reading the reviews, reach out to us and let us know how we can help you and your family on the path to GI wellness.
Reviews for Puyallup Endoscopy Center
"Was good experience. Told things to help me with constipation."
"Very comfortable atmosphere."
"All the staff are courteous and Olga is informative and thorough."
"When I get care it is good but appointments too far apart. Took way too long to determine I have SIBO. Haven’t gotten the prescription I need and it will be a week tomorrow. I’m still sick and might have to go to ER I feel so bad, I need something for pain and they won’t give me anything"
"The nurse was very professional and friendly. Whoops. Gave opinion for wrong office. This definitely a ten overall. I recommend them. They are topnotch."
"Had a routine medicine check up. All went well. Was also reminded of it being time for my next procedure. And a few helpful ways to take my medicine at better times. Thank you"
"All of the staff are wonderful, very clear communication and caring atmosphere. I'm very grateful to have them handling my care."
"Very encouraging and set obtained goals"
"They always listen to my concerns and strive to find answers to any issues I face. The staff is very kind and knowledgeable."
"Very informative, feel like they actually care about like I'm a person not just a number!!"
"Practioner was very engaging, probative and answered all my questions."
"Caring people who get back to you right away...answer all my questions..had a telehealth visit with Shayla...she is very responsive and pleasant to talk to"
"Have been very helpful in getting my digestive problem improved."
"Very helpful and knowledgeable!"
"My husband passed away from Covid in January 2022. I took him to WAGI three times over the last decade, and I always thought he would be here to support me through my first colonoscopy. So I knew this was going to be an emotional experience for me. I was so impressed with the entire process from beginning (scheduling my appt) to end (the procedure and discharge). Dr. Moussan and the entire staff were very helpful and kind. I highly recommend WAGI."
"Front desk staff was absolutely amazing !! Super welcoming and helpful as well as the nurses. Some of the doctors I would recommend hands down. The particular doctor I had when I went was horrid. Super rude and did not listen at all. When I expressed how I felt to the front desk at the end, they got me scheduled with another doctor immediately and very soon even with their busy schedule. I would recommend to friends and family and also remind them that if there is an issue with your doctor speak up because they will help !"
"I was expressed how the entry to the lobby is locked do not invite those who just want to wander in the office! The MA or RN , Alma was very nice and professional, very down to earth. Justin the NPR was very professional and down to earth!! He was through with different tests i had in the past and possible next colonoscopy. Also other problems I have and now are gone. Just gave me warm "fuzzy "feeling!!"
"From the front office person to Nurse Correy and Dr. Justin... They answered any and all my questions... When you need their services... This is the place."
"The P.A. was very courteous, listened well, and took the time to answer all my concerns and questions . She explained why she was certain of her diagnosis and why we should continue the treatment and she discussed medication side effects and long term issues with medication. The visit was all I could ask for."
"Excellent place to get professional medical care. Staff is friendly and courteous. Dr. Is very intelligent and knows what he's talking about with a good bedside manner. He answered all my questions and took time to make sure I was fully informed on everything I needed to know. Thank you Dr. Ojeabur!!!"
"Very professional and efficient!"
"Thank you for taking the time to listen to my issues and concerns."
"Every one was so friendly, and treated me with professional help. Thank You. 👍🙂."
"I was extremely nervous and anxious about my procedure. However, all the instructions were easy to follow. There was support for my questions. The prep was not as bad as I expected, which I was very happy about. The day of the procedure everything went exactly as was laid out in the information provided. The staff were wonderful. While it's not something I would want to have to do regularly, all my fears and apprehension have been put to rest. If you have to have a colonoscopy I would highly recommend WA Gastroenterology."
"I was EXTREMELY nervous to have my first colonoscopy but I knew the importance of having it done. Dr. Sugar and his staff were kind and considerate and almost made it, dare I say, fun! They were all so jovial during the process and put me right at ease. I especially loved the anesthesiologist. Historically, medical providers have a hard time with my veins but he made it look easy. Great work!"
"I was really impressed with how easy they made this procedure. I was contacted frequently via text with instructions(what to eat, have a driver to pick you up, etc)before the appointment and received a phone call from one of the staff after the procedure to follow up in case I had any questions or issues. The whole experience was very professional and efficient."
"I think I fell between the cracks as far as getting information and prescription for the lovely drink, but once that was straightened out, my experience was positive. The staff was very pleasant, the doctor was courteous and it was as nice as a colonoscopy can be."
"they are very professional and always there for me when i send a message they are quick in the response. the doctor is a good doc. no nonsense doctor"
"Considering the procedure I was having I was very pleased with the whole process from beginning to end. Everybody was friendly and thorough and there were no long waiting periods. I couldn't have asked for a better experience."
"Dr Moussan Just takes care of business. Just what you want on this type of procedure...Nurse Cody I think was super nice."
"Wonderful virtual appointment options with minimal wait time!"
"Very professional and very helpful with any questions.I thank them for the understanding and support of what I have to do before the event."
"The only regret that I have here is that it took so long to get an appointment.The first one. The second appt was scheduled less than a week from the first."
"No surprises. No conflicts. Good experience."
"My first time ever having an I.V., put under anesthesia and having a colonoscopy. The staff was the BEST and made my experience comfortable and relaxed. I recommend this place 100%. Dr. Moussan and his staff deserve 10 stars!"
"I am a long-time patient and appreciate the great care that I have received here over the many years that I have been dealing with GERD."
"I had a great experience. I had an endoscopy and colonoscopy. Doctor and the rest of the staff were very professional and caring. The doctor went over the results carefully with me and answered any questions I had."